SMS Procedures
Safety communication procedures checklist. Primary responsible person: Mark Abraham. Mark each requirement and document evidence.
Tour details
Compliance checklist
Procedures for communicating safety information to and from staff, participants, potential participants and other parties.
Action: Verify procedures documented
Risk disclosure between operator and participant, with acknowledgement.
Action: Mark Abraham assigned
Risks available BEFORE booking (serious risks, fitness requirements, medical requirements, training).
Action: Mark Abraham assigned
Full risk information provided directly before and during the activity.
Action: Mark Abraham assigned
Accommodate language differences and accessibility needs.
Action: Mark Abraham assigned
Safety addressed regularly, with actions communicated and implemented.
Action: Mark Abraham assigned
Procedures implementation matrix
Risk disclosure requirements
Included in materials and available pre-booking.
Communication needs accommodation
Complaints management system
Compliance status summary
Sign-off
Draw your signature above using a mouse, stylus or finger.
Submits to the admin area under "Mercury Travel".