Mercury Travel
Documents, guidelines and forms specific to Mercury Travel.
Overview of Mercury Travel Limited
Business model, key responsibilities, locations of operation and company structure.
Roles, Responsibilities & Authority
SMS framework, contractor obligations, responsibility matrix, evidence requirements and compliance sign-off.
Activity Risk Hazard Register
Hazards, likelihood, mandatory controls and residual risk for each tour activity, with golden rules and approval.
Guide Competency Assessment
SMSR 2023 competency assessment for contracted guides — method, required competencies, evidence, example and declaration.
Technical Adviser — Mark Abraham
Credentials, SMS contributions, walking track monitoring, independence statement and declaration.
Technical Adviser — Blair Withers
Primary and additional technical adviser credentials, shared roles and responsibilities, independence and declaration.
Safety Goals and Objectives
Guideline covering incident-free operations, Qualmark alignment, consultation and monitoring.
SMS Safety Communication Procedures
Checklist for risk disclosure, participant briefings, complaints and internal safety meetings.
SMS Continual Improvement & Review
Annual and activity review form with action plan, communication and close-out.
Staff Hazards and Risks
Office hazard register, risk ratings and action plan for the Christchurch office.
Leadership and Management
Top leadership commitment to the SMS — understanding activities and risks, resource allocation and policy actions.
Legislation, Standards, Codes of Practice & Guidelines
How compliance is maintained through Qualmark standards and annual SMS audits.
Table-Top Test — Emergency Preparedness & Response Plan
Franz Josef Glacier Valley Walk scenario test: response timeline, outcomes, improvement actions and sign-off under SMSR 2023 s6.1.
Staff Induction & Training Plan
Induction modules and evidence, owner certification and the WorkSafe annual refresher schedule.
New Zealand Walking Tracks Risk & Hazard Document
Track-by-track hazards, mitigation strategies and weather monitoring for nine popular NZ walking tracks.
MOU — Ayala Travel and Tours & Mercury Travel
Agent and operator obligations, guide competency requirements, cooperation, liability, term and termination.
Emergency Plan — Card for Guides
Immediate actions for injury, storm, lost or life-threatening situations, quick steps, emergency numbers and what never to do.
Contractor Induction & Training Checklist
SMS induction topics, alcohol & drug policy, additional requirements, contractor declaration and annual refresher.
AdventureMark SMS Document Review — 13 Nov 2025
Audit scope and criteria, findings summary and key auditor notes from the AdventureMark safety audit review.